Privacy Policy

Website Privacy Statement

The YMCA-YWCA of Guelph is committed to protecting personal information, by following responsible information handling practices in keeping with privacy laws.

The YMCA-YWCA of Guelph uses modern information and communication technologies to support our YMCA-YWCA of Guelph activities. Our Privacy Statement covers the YMCA-YWCA of Guelph and our website:

Anonymous Access

You can access our website home page and browse our site without disclosing your personal data.

We do not use cookies on our website.

We collect information about you only if you volunteer it.

Services and links of our Website

Our website enables you to communicate with us.

Because the YMCA-YWCA of Guelph wants your website experience to be informational and resourceful, our Website also provides a number of links to third party sites.

YMCA-YWCA of Guelph assumes no responsibility for the information practices of sites you are able to access through our site. We encourage visitors to review each site's privacy policy before disclosing any personally identifiable information.

Your choice

We collect personal data you volunteer online, in order to better meet your program, service and information needs.

We also use and disclose data, which does not identify individuals, for statistical purposes to develop and enhance YMCA-YWCA of Guelph programs and services.

We may also collect personal information in order to satisfy legal , government and regulatory obligations.

If you supply us with your contact information, you may hear from us about important information concerning the YMCA-YWCA of Guelph program or service or for fundraising purposes.

Information sharing

We do not sell personal information we collect.

We will not disclose your personal information to anyone else without your prior knowledge or consent, except when required by a government body or agency, or as permitted by law.

Children's Privacy

The YMCA-YWCA of Guelph , in keeping with our Mission and Vision, believes in the development of healthy, confident children.For children under 12 years of age, we will obtain permission from a parent or legal guardian to collect and use personally identifiable information about a child. 

Confidentiality / Security

YMCA-YWCA of Guelph maintains physical, electronic and administrative safeguards that are appropriate to the type of personal information we obtain from you.YMCA-YWCA of Guelph staff and volunteers having access to personal data are required to respect the confidentiality of personal information and handle it responsibly.

Privacy Questions

If you are aware of any inaccuracy or changes in the personal information which we hold about you, please contact a YMCA-YWCA of Guelph staff.

If you have an inquiry about YMCA-YWCA of Guelph privacy practices, please contact a senior staff at the YMCA-YWCA of Guelph or contact YMCA-YWCA of Guelph Member Service at:

If you have a complaint or concern about YMCA-YWCA of Guelph 's information handling practices, we encourage you to talk to us.

In most cases, discussing your concern with the General Manager will address your concern.

If the problem is not resolved to your satisfaction, you will be asked to provide the following information in writing:

• Your name, address or fax number where you prefer to be reached;
• Nature of your complaint, relevant details, and what you would like us to do;
• Name of the YMCA-YWCA of Guelph staff with whom you have already discussed the issue.

The YMCA-YWCA of Guelph will investigate and assist with resolving your concern.

Ongoing Relevancy

The YMCA-YWCA of Guelph regularly reviews its policies and procedures to ensure we remain current with changing laws and evolving public expectations.

The YMCA-YWCA of Guelph uses modern information and communication technologies to support our YMCA-YWCA of Guelph activities. Our Privacy Statement covers the YMCA-YWCA of Guelph and our website.